Automate

Automate the process.
Accelerate the business.

On Public Cloud the waiting is still the cost: a Flexible Workflow that never started, an Application Job that runs overnight, an approval sitting in email until month end. Automate those and the cycle runs faster, the same way every time.

What is left over is the exception. We surface those sooner and put the context next to them, so the person deciding has what they need and the business can respond while it still matters.

Curious what a custom Public Cloud solution could look like for your company? →

A relaxed conversation first. If the answer is that you do not need us, we will say so.

The problem

What a slow process costs you

Every step works. The process still takes a week.

Most of the elapsed time in a Public Cloud process is not spent doing the work. It is spent waiting: for Flexible Workflow to pick up the next approver, for an Application Job to run overnight, for somebody to notice that a purchase order is still in their inbox.

The same process also produces a different result depending on who ran it and how busy they were that day. Quality becomes a function of workload, which is why the errors cluster at exactly the moments you can least afford them. Month end is the usual example.

The exceptions that genuinely need a person are found late, usually by the customer or at period close. By the time anyone has the context to decide, the cheap options have gone.

30%

of respondents name workflow automation and task routing as the AI use case delivering the most value, ahead of every other category.

SAPinsider, June 2026

How we help

What we do about it.

Faster, end to end

The gain is in the handoffs, not the keystrokes. When a step finishes and the next one starts immediately, the cycle time falls by more than the sum of the tasks you automated.

  • Work moves on as soon as it is ready, rather than when somebody next looks
  • Straight through processing wherever the data supports it, with people on what it does not
  • Cycle time measured on the whole process, not on the step somebody complained about
The same result every time

A process that runs the same way on a quiet Tuesday and on the last day of the quarter is worth more than a fast one. Consistency is what makes the output trustworthy enough to act on.

  • Business rules held in one place, so the policy is the same for everybody
  • Validation before anything posts, so an error is caught rather than reconciled later
  • The same inputs produce the same outcome, whoever is on shift
Exceptions, with the context

Automation does not remove judgement, it concentrates it. The value is that your people see the thirty cases that need deciding rather than the three thousand that do not.

  • Exceptions surfaced as they happen, not discovered at month end
  • The reason it stopped, and the data needed to resolve it, in the same place
  • Routed to somebody accountable, with a deadline, so nothing waits silently
Where agents genuinely help →
What we do not do

We do not implement Joule or SAP AI Foundation, and we do not build ML models. We also will not take on a process the business cannot describe: if nobody can say what the rule is, automating it just encodes the confusion.

How we choose

The cheapest thing that works.

More machinery is not better automation. We start at the bottom of this list and only move up when the rung below genuinely cannot do the job, because every step up costs more to build, more to run and more to govern.

00
Do not automate it

Some processes should be simplified, merged or retired rather than made faster. Automating a step that should not exist just makes the wrong thing happen more often.

no build, no run cost
01
Configure what you already own

Standard SAP does more than most estates have switched on. If the requirement is met by configuration, that is the version your team can change without us.

no code to maintain
02
Deterministic automation

Rules, workflow, events and scheduled jobs. The behaviour is defined, repeatable and testable, and it runs under the authorisations and audit trail you already have. This is where most of the work belongs.

predictable and auditable
03
Agentic flows, last

Reserved for work that is genuinely non-deterministic, such as reconciling an exception queue where the next step depends on the case. It costs more per run and it needs its own oversight, so we use it where nothing below it will do, with a person still deciding.

needs its own oversight
Platforms

Whatever your workflow already runs on.

Most SAP estates are running more than one of these at once. We work across all four, so where a process lands is decided by the rule above rather than by what we would rather build in.

SAP Build Process Automation

The low-code option on BTP, for approvals and forms that sit across systems. It is quick to stand up, and it stops being quick the moment a process touches your own extensions.

  • Approval flows and forms built in SAP Build, owned by the business afterwards
  • Custom integrations for the places the standard connectors do not reach
  • Process visibility, so a stuck approval is found rather than chased by email
S/4HANA automation

In-stack and clean core, so automation is covered by the same authorisations and audit trail as the transaction it is automating.

  • Flexible Workflow configured for standard approvals, with no code where none is needed
  • Application Job Framework for scheduled and data-driven jobs on ABAP Cloud
  • RAP business events, so an extension reacts to the process instead of polling it
Traditional SAP workflows

Classic SAP Business Workflow you inherited from a conversion still runs real work. It is worth keeping until there is a reason to move, and the path is Flexible Workflow on Public Cloud.

  • Existing workflows supported, debugged and extended where they still earn their place
  • Agent determination and deadline handling repaired, the two that usually fail quietly
  • A costed path to Flexible Workflow on Public Cloud, for when moving is worth the money
Open source automation

For teams who would rather not have a vendor sitting between them and their own automation. Robot Framework and the Python ecosystem around it, running on infrastructure you control.

  • Robot Framework driving SAP through its APIs, and through the screen where no API exists
  • Apache licensed, so there is no fee and no seat count as your estate grows
  • Source in your repository and running in your pipeline, maintainable with or without us
Integration tooling

We work with what you already have.

Automation usually has to reach something outside SAP. How we choose the platform, and the tools we work across, lives on the integrations page.

See how we integrate →
Experience

Where we have done this before.

National Retailer (Africa)
Accounts payable automation

AP automation with AWS, BTP, and a custom RAP application on ABAP Cloud.

Procurement Planning (Africa)
Annual procurement planning

Custom annual procurement planning to support compliance requirements in South Africa.

Healthcare (Africa)
Barcode scanning and printing

Replaced error-prone manual processes with custom barcode scanning and printing, so teams get accuracy and speed on the floor.

Further reading

Written up in more detail.

Longer form notes on the same problems, published on Medium.

Automation
Automation and Background Jobs in S/4HANA

Choosing the right automation trigger and using the Application Job Framework for Public Cloud extensions with BRF+ decision tables.

Read Blog ↗
Agentic AI
Agentic AI for ERP Exception Management

Where agents genuinely help in ERP: the exception queue nobody enjoys working, handled with a person still deciding.

Read Blog ↗
Integration
SAP OData wrapping in a generic iFlow

Wrapping OData services in a single reusable iFlow, instead of building a new integration every time something needs to talk to SAP.

Read Blog ↗

Most of what slows a business down does not need a model. It needs somebody to automate it properly.

Curious what a custom Public Cloud solution could look like for your company? →

A relaxed conversation first. If the answer is that you do not need us, we will say so.

Curious what a custom Public Cloud solution could look like for your company?

Tell us the problem →